Experience the Extraordinary with Zence
Zence, the world’s first end-to-end B2C-focused unified CRM stack, offers a suite of products designed to provide brands with a connected customer experience—from acquisition to retention. This comprehensive suite unifies Lead Management, Loyalty Programs, Campaign Management, Ticket Management, Feedback Management, Customer Data Platform + Insights, Chat & Buy.
10+ Yrs
Of Experience
220 MN+
Customers
200+
Brands
10+
Countries
Our Mission and Vision
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Discover the Journey Behind Our Passion
With more than a 12 plus years of learning and excelling, resilience and growth, innovation and transformation, Zence has been at the forefront of redefining customer experiences. We have transformed mere customer interactions into meaningful engagements, raw data into actionable insights, and complex challenges into growth opportunities.
Meet the Visionaries Shaping Our Future
Soumya Chatterjee
CEO & Co-founder
Tejas Kadakia
Co-founder
Angad Singh
Co-founder
Sapan Kadakia
Co-founder
The Zence Advantage
Do not wish for remarkable customer experience, create it. Here’s what sets ‘Zence’ apart!
End-to-End CX Solution
Deliver a holistic customer experience with Zence. The CRM cloud comprises CRM leads, CRM Engagement and CRM VoC to power brand’s CX
Intelligent Customer Data Platform
Gain 360° Single view of Customers with a unified Customer Data Platform & target with intelligent segmentation.
Digitization at the core
Digitize your customer experience with Zence tech-enabled solutions at every touchpoint.
