Unified Lead Management System
to capture, track and manage leads
calls, website, API integrations, webinars, WhatsApp, and direct uploads
Maximize your business potential with a
robust lead management solution
Automated Lead Capture
Captures leads automatically from websites, social media, and emails. Eliminate manual data entry with Zence lead capture system. Gather and track leads from multiple channels seamlessly, ensuring no opportunity is missed
No more scattered leads with
Centralized Lead Management
Consolidates all leads in one place for easy tracking. Say goodbye to scattered leads with Zence, ensuring clear visibility of their journey through every stage of the sales funnel for optimal results
Save hassle and time
with Bulk Lead Upload
Import large volumes of leads quickly from various sources. Save valuable time by effortlessly adding thousands of leads in seconds. The intuitive Bulk Upload feature simplifies lead management >and minimizes manual entry errors, streamlining your workflow
From leads to engaged customers
Enables tailored communication using advanced segmentation techniques. Zence helps brands to customize communication strategies based on specific interests, increasing engagement and the likelihood of successful conversions
Intelligent Lead Scoring
and Prioritization
Assigns scores to leads based on behavior and engagement. Identify the hottest leads effortlessly with scoring system. This enables capture high-potential opportunities, improving efficiency and boosting overall conversion rates
SLA Management
Provides tools for setting response times and tracking commitments. Maintain high standards of service with Zence SLA management feature. Set predefined response times for leads to ensure timely engagement and track performance metrics for accountability and transparency
Insightful Analytics
Offers comprehensive analytics for lead generation performance tracking. Make data-driven decisions by leveraging Zence insightful analytics tools. Gain valuable insights into lead generation performance, allowing you to refine strategies and maximize ROI
Dynamic Report Generator
Allows multi-dimensional analysis and flexible data visualization options. Create customized reports that provide in-depth analysis and visualization, enabling brands to make informed decisions and share insights
FAQs
Capturing customers’ sentiments is imperative for businesses as it helps them evaluate and interpret customers’ opinions, emotions, pain points and delight factor. Ignoring it will result in
- User frustration & customer churn
- No mechanism for customers to flag product
- Defects & provide product innovation ideas
- Lack of research surveys to understand
- Changing customer trends/preferences
- Negative PR on public platforms
- Due to lack of brand outreach
- No improvement areas for customer service due to lack of feedback
- Loss of loyalty & advocacy
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Explore Our Other Products
Campaign Management
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Customer Data and Analytics
Understand the story behind every customer’s action. Unlock data’s true value by embedding it in your business strategy.
Feedback Solution
Gain indepth customer understanding with an advanced VoC solution that enables you to capture customer’s feedback and act on it.
Ticket Management
Streamline customer communication by managing, prioritizing and converting it into a trackable ticket. Save time and boost productivity.
Chat & Buy
Leverage WhatsApp and Digital Commerce Bot to accelerate business growth through seamless chat and buy functionalities. Engage customer… in real-time, offering personalized experiences, driving conversions and fostering lasting brand loyalty
Digital Receipt
Offer your customers environment-friendly e-Receipts that are easily shareable, engaging, and help businesses continue the dialogues post…
Request a Demo
Schedule a demo with our experts to explore how Zence can elevate loyalty, drive acquisition, engagement, retention and ultimately boost your bottom line.
What you can expect
- Live walkthrough of Zence key Features
- Industry-specific use-cases
- Custom demos to highlight how our CRM solution addresses your unique needs
- Expert guidance and recommendations tailored to your objectives