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See how brands turn customer journeys into growth engines
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Brands aren’t just selling products anymore — they’re crafting journeys. At Zence, we help brands turn every touchpoint into a growth engine. Whether it’s loyalty, feedback management, or personalized engagement — we make sure the customer feels seen, heard, and valued.

Testimonials

Hear it from the brands — From unlocking loyalty to decoding customer behavior, their journeys say it all

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Testimonial
Manoj Gupta
Restaurant Brands Asia (Burger King)

We started our journey with Zence five years ago. The team’s depth of knowledge is truly impressive and praiseworthy. They continuously innovate and prioritize cohesive loyalty, which greatly motivates and benefits the Burger King team in every aspect.

Testimonial
Vikita Chaudhary
Mad Over Donuts

Customers always want the best. To better understand their needs, we utilized Zence, a robust automation platform. It enabled us to gauge their pulse effectively and, as a result, enhance their overall experience.

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Shriniwas Kandlapalli
The Belgian Waffle Co.

AMAZING TICKETING TOOL!
Integrating this exceptional ticket solution has revolutionized our approach to managing customer complaints and support requests. It’s incredibly efficient, user-friendly, and a true game-changer for our business.

Testimonial
Ranjan Sharma
BESTSELLER

Over the past ten years, our collaboration with Easyrewardz has been pivotal in driving innovation and addressing customer issues. As one of their initial clients, we’ve benefited from their proactive approach and dedication to meeting specific customer needs.

Case Study Highlights

Here’s how Zence helped brands solve complex CX problems and turn customers into loyalists — at scale.

case study

A Leading Waffle Brand

Challenge: Limited data, outdated loyalty & low feedback

  • 30% drop in resolution time
  • Unified ticketing across 200+ outlets
view case study
case study

A Leading Denim Brand

Challenge: Fragmented data & inconsistent engagement

  • 30% drop in resolution time
  • Unified ticketing across 200+ outlets
view case study

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