Zence Marketing: Smarter, Faster, Sharper – What’s New?

In this latest update, Zence has rolled out a series of powerful enhancements designed to simplify workflows, unify customer insights, and supercharge campaign performance. From all-in-one customer dashboards to journey-based…

  • Post author: Writter By

Abandoned Cart Recovery: Tactics that actually work

Are your customers abandoning carts before completing their purchase? You’re not alone. According to the Baymard Institute, the average cart abandonment rate is nearly 70%, with studies ranging from 56%…

  • Post author: Writter By

Emotional Loyalty: Blending Discounts and Recognition to Win Gen Z

Traditional loyalty programs based on points, coupons, and transactional perks worked well for previous generations. Gen Z, however, is rewriting the rules. For them, loyalty isn’t just about discounts—it’s about…

  • Post author: Writter By

Top 7 Common CX Mistakes D2C Brands make (and How Zence CRM Fixes Them)

In today’s competitive D2C landscape, customer experience isn’t just a differentiator—it’s the growth engine. Yet, many brands continue to face fragmented tools, outdated workflows, and superficial personalization that fails to…

  • Post author: Writter By