Masterclass: AI-Powered CX Evolution with Zence CRM

Masterclass

AI-Powered CX Evolution with Zence:
Transform Experiences from Good to Game-changing

Date

10th October, 2024

Time

3:00 PM – 4:00 PM

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Moderator

Tejas Kadakia

Co-Founder & Director
Easyrewardz

Speakers

Gurleen Kaur

Product Champion
Easyrewardz

Ashutosh Jha

Data Evangelist
Easyrewardz

Join us to discover how we are helping brands elevate customer journeys by integrating Generative AI into CRM. With Zence comprehensive solutioning, including Campaign Management, Feedback Management, AI-Powered Chatbot and Ticket Management, we’re turning feedback into real-time insights and automating support like never before.

Explore how AI boosts relevance across every stage of the customer journey. Learn how Zence can enable brands tailor marketing campaigns, streamline ticket management, boost customer support and more — all powered by AI to create exceptional, individualized customer experiences.

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In Focus

  • Zence evolves with a powerful Gen AI upgrade
  • Mining Customer Sentiments with Zence Feedback
  • Boost Decision-Making with Predictive Analytics
  • Automate Marketing Campaigns for Enhanced Customer Engagement
  • Amplify Social Media Engagement with AI-Driven Responses
  • Streamline Customer Support with Zence Smart AI Chatbot Solution
  • Automating Ticket Resolution with Zence Ticket Management