The retail industry is ever-evolving, and customers’ expectations are at the forefront of this transformation. To stay ahead of the competition, retailers must embrace a customer-centric culture, ensuring an omnichannel engagement...
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Zence Service | Digital Receipt
Eco-Friendly Digital Receipt
Digitise to Expand Customer Touchpoints & Increase Convenience
New Route to Customer Engagement | Convenience | Better CX
Customer Engagement | Convenience | Better CX
Elevate CX at the most crucial touchpoint with custom and interactive Digital Receipts
Elevate CX at the most crucial touchpoint with custom and interactive Digital Receipts
Enhanced Record Keeping
No More Lost Receipts
Digital receipts ensure all transactions are securely stored and easily accessible, improving record-keeping accuracy and minimizing fraud risks
Simplified Financial Administration
Effortless Accounting with e-Receipts
Safe, reliable, and error-resistant, digital receipts streamline financial administration processes, enhancing efficiency and reducing administrative burden
Eco-Friendly Solution
Go Paperless, Go Green
Reduce paper waste and carbon footprints by
switching to digital receipts, demonstrating commitment to environmental sustainability
Instant Customer Engagement
Gain Immediate Feedback
Embed feedback links in receipts for instant customer insights and share relevant product information, enhancing engagement and satisfaction
Customizable and Shareable
Stand Out with Personalized Communication
Customize e-receipts to reflect your brand identity and share them seamlessly across multiple platforms, boosting engagement and visibility
Strengthen Marketing Efforts
Maximize Outreach
Customize communication to increase open rates and consolidate marketing efforts within a single receipt template, maximizing impact
Save on Communication Costs
Optimize Messaging Efficiency
Convey multiple actions and updates through personalized e-receipts, shared via WhatsApp, SMS, and email, optimizing communication efficiency
Track Payments and Sales
Make Strategic Business Decisions
Monitor payments and access sales data instantly with integrated digital receipt systems, facilitating informed business decisions
Plug and Play
Seamless Integration with Existing Systems
Effortless integration with your current POS system ensures smooth implementation and operational continuity
Supports e-gift vouchers
Seamless issuance & redemption of
e-GVs
Offers seamless issuance and redemption of gift vouchers. These e-GVs carry value which you can use to enjoy more discounts
Capture Customer Insights
Collect First-Party Data at POS
Capture valuable insights into customer purchase behaviors, preferences, and loyalty through e-receipts, empowering targeted marketing strategies
Related Resources
New Route to Customer Engagement, Convenience, and Better CX
The writing is on the wall: the days when businesses gave paper receipts are drawing to an end. The reason? Retailers have found a more efficient, faster, and seamless way...
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Conversational Commerce the Future of Retail Marketing
Shopping today is more about tailoring a `wow’ experience than just buying merchandise. Digital transformation journeys have become imperative for brands to create such intimate experiences. Rather than nudging consumers towards the...
Read MoreFAQs
Still have some concerns? We’ve got you covered! Dive in!
Digital receipts are electronic versions of traditional paper receipts. They offer a convenient and eco-friendly way to store your purchase information.
There are many benefits to using e-Receipts:
- Organization: Easily access all receipts in one place
- Security: No more worrying about losing paper receipts
- Environmentally friendly: Reduces paper waste
- Warranty & Returns: Quickly access purchase details for warranty claims or returns
You can share digital receipts with your customers through various channels such as WhatsApp, email and SMS
Yes, digital receipts are secure. They are often encrypted when sent and can be stored securely on your device or in your email account
Digital receipts enable retailers to include essential transaction information like the purchase date, itemized products/services, total amount, store location, and payment method. Moreover, retailers can customize e-receipts to incorporate promotional messages, special offers, and updates on loyalty programs. Implementing e-receipts not only enhances post-purchase communication with customers but also facilitates targeted marketing campaigns and personalized promotions, maximizing engagement and satisfaction
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Schedule a demo with our experts to explore how Zence can elevate loyalty, drive acquisition, engagement, retention and ultimately boost your bottom line.
What you can expect
- Live walkthrough of Zence key Features
- Industry-specific use-cases
- Custom demos to highlight how our CRM solution addresses your unique needs
- Expert guidance and recommendations tailored to your objectives