Traditional loyalty programs based on points, coupons, and transactional perks worked well for previous generations. Gen Z, however, is rewriting the rules. For them, loyalty isn’t just about discounts—it’s about…
Remember when collecting loyalty points felt like treasure hunting? Scan your bill, earn some points, and voilà—free dessert or 5% off on your 8th purchase. But let’s be honest—your customers…
In today’s competitive market, customer loyalty isn’t just a nice-to-have—it’s a game-changer. Brands that leverage CRM tools can unlock new ways to engage, retain, and turn one-time buyers into lifelong…