Remember when collecting loyalty points felt like treasure hunting? Scan your bill, earn some points, and voilà—free dessert or 5% off on your 8th purchase. But let’s be honest—your customers…
In today’s competitive market, customer loyalty isn’t just a nice-to-have—it’s a game-changer. Brands that leverage CRM tools can unlock new ways to engage, retain, and turn one-time buyers into lifelong…
Businesses are continuously working on strategies to impress the customer. The global recession has tightened privacy laws, and innovations in AI have impacted the way today’s customers behave.According to Forbes,…