In an age where every customer touchpoint matters, even something as ordinary as a receipt can become extraordinary. Meet the reimagined Zence Digital Receipt — built not just to confirm...
Read More
Amaze your customers with Omnichannel Seamless Experience
Target the right customers with the right message at the right time
Opt for an omnichannel engagement strategy to deliver a consistent, personalized customer experience
Unlock the Power of Highly Targeted, Effective Marketing Campaigns
Marketing Automation
Connect and engage with customers across channels
Send personalized communication
Send personalized messages and offers based on customer segments and previous brand interactions
Engage customers across channels
Deliver omnichannel engagement by reaching out to customers through their preferred channel
Automate customer journey
Send trigger-based and strategy-based campaigns at every step of the journey
Campaign Impact Measurement
Build campaigns with a test and learn agenda (A/B testing), and track performance and ROI
Loyalty Marketing
Delight, engage and reward customers with the right reward strategy
Real-time Rewards
Reward customers with conveniently redeemable points or coupons every time they achieve a brand milestone
Personalized offers
Drive repeats and facilitate up selling by rewarding customers with relevant offers
Customer Data Platform
All apps powered through a Single source of intelligence to enable connected customer experience across all channels
Access 360° customer view
Create a 360-degree view with Customer Data Platform. Create marketable segments
Intelligent real-time segmentation
Create customer segments basis demographic and behavioural data to understand customers’ motivation to drive profitable action
Get real-time reports
Access all consumer transactional and engagement data and measure marketing initiatives performance
Reports and Dashboards
Empower your business with a robust CRM reports and dashboards solution designed to streamline insights and enhance decision-making.
Comprehensive Data Visualization
Visualize key metrics and trends with intuitive charts and graphs, offering a clear view of sales performance, customer interactions, and campaign effectiveness
Customizable Dashboards
Tailor dashboards to your specific needs, allowing users to personalize their view with drag-and-drop widgets, configurable metrics, and real-time data updates
Advanced Reporting Capabilities
Generate detailed reports effortlessly, leveraging customizable templates and automated scheduling to deliver insights promptly to stakeholders
Affiliate Marketing
Drive Growth through Precision Targeting and Impactful Partnerships
Increase ROI
Maximize returns by driving sales within your existing subscriber base
Optimize Marketing Spend
Reduce marketing costs by focusing on converting current subscribers
Category-Specific Promotions
Target specific customer segments with tailored promotional offers
Co-Branded Marketing Activities
Use Zence to collaborate on marketing efforts, enhancing cross-selling opportunities across categories
Customer Acquisition
Expand your customer base by engaging users from new market segments
Expand Reach
Tap into an existing subscriber network to reach a broader audience, leveraging affiliate marketing strategies
Related Resources
Receipts That Reconnect: How Zence Digital Receipt Enhances Every Post-Purchase Experience
What if your receipts could do more than just say “Thank you for shopping”? What if they could whisper, “Come back soon,” “We remember you,” or better yet — “Here’s...
Read More
Digital Receipts: The Smart Route to CX, Convenience & Engagement
The writing is on the wall: the days when businesses gave paper receipts are drawing to an end. Businesses are shifting to digital receipt systems—a faster, smarter, and eco-friendly way of...
Read More
Unveiling the Future of Retailing 2024 & Beyond
The retail industry is ever-evolving, and customers’ expectations are at the forefront of this transformation. To stay ahead of the competition, retailers must embrace a customer-centric culture, ensuring an omnichannel engagement...
Read More
Conversational Commerce the Future of Retail Marketing
Shopping today is more about tailoring a `wow’ experience than just buying merchandise. Digital transformation journeys have become imperative for brands to create such intimate experiences. Rather than nudging consumers towards the...
Read MoreExplore Our Other Products
Campaign Management
Deliver relevant experiences by personalizing every experience across preferred channels. Connect with customers through various…
Customer Data and Analytics
Understand the story behind every customer’s action. Unlock data’s true value by embedding it in your business strategy.
Feedback Solution
Gain indepth customer understanding with an advanced VoC solution that enables you to capture customer’s feedback and act on it.
Ticket Management
Streamline customer communication by managing, prioritizing and converting it into a trackable ticket. Save time and boost productivity.
Chat & Buy
Leverage WhatsApp and Digital Commerce Bot to accelerate business growth through seamless chat and buy functionalities. Engage customer… in real-time....
Digital Receipt
Offer your customers environment-friendly e-Receipts that are easily shareable, engaging, and help businesses continue the dialogues post…
Request a Demo
Schedule a demo with our experts to explore how Zence can elevate loyalty, drive acquisition, engagement, retention and ultimately boost your bottom line.
What you can expect
- Live walkthrough of Zence key Features
- Industry-specific use-cases
- Custom demos to highlight how our CRM solution addresses your unique needs
- Expert guidance and recommendations tailored to your objectives