Zence Marketing | Reports & Dashboard

Every Data has a story

Transform data into a visual narrative to uncover patterns and trends effectively

Unleash the potential of your Customer Data. Reimagine Growth

Level up your customer data analysis with a powerful Reporting and dashboard tool.
Identify trends, gain significant insights, and make data-led decisions

Measure what matters

  • Show brand performance across primary KPIs like Sales, Customers, Bills, points issued, ATV, repeaters count and month on month and trend, 6 weeks trends for the mentioned KPIs
  • Dedicated pages to explore customer data, store data and rewards data

Build a complete picture

  • Get exclusive customer insights based on different location types, customer tier and city tiers
  • Compare results by KPIs, days and make more informed decisions
  • Easily shareable as per desired format (PDF, Image, CSV)
  • Make data actionable to define ideal customer journeys

Think Data Analytics, Think growth

  • Prevent fraudulent activities by collecting real-time data that helps look for suspicious behavior
  • Receive critical business information via WhatsApp
  • An intuitive drag & drop interface and easy to understand & visually attractive
  • Predictive Analytics to maximize ROI on marketing spends

Integrated Solutions for transforming
Data into Insightful Dashboards

Customer Insights and Performance Analysis

Analyze business, customer and campaigns performance to identify customer’s purchase patterns, sentiments via intuitive dashboards

Descriptive Analysis & Recommendations | Know one-timers, repeat sales, top contributors | Helps reduce Customer Churn | Helps increase CLTV

KPI Alerts

Know your brand’s pulse. It’s a daily dossier of your top KPIs

Access insights on-the-go | Receive Daily, Weekly, Monthly Performance | Customized, Real-time Alerts | Easy tracking via WhatsApp | Make changes when they matter the most

Report Builder

A ready-to-use BI tool that allows brands to create custom data visualizations, comes with features like drag & drop interface, slice and dice with ease

Custom Data Visualization | Helps build “what-if” scenarios | Make sound decisions based on real time information | Measure the health of your biz | Strategize future plans | Share reports seamlessly

Report Extracts

Helps extract reports based on customized parameters

Increased Data Accessibility |

Receive a customized overview of the information |

User-Friendly interface for enhanced customer satisfaction | Helps in better analysis and decision making

Strategy and Insights

Our team of experts help brands curate sharp marketing intelligence to enhance decision-making and drive growth

FAQs

Still have some concerns? We’ve got you covered! Dive in!

Capturing customers’ sentiments is imperative for businesses as it helps them evaluate and interpret customers’ opinions, emotions, pain points and delight factor. Ignoring it will result in

  • User frustration & customer churn
  • No mechanism for customers to flag product
  • Defects & provide product innovation ideas
  • Lack of research surveys to understand
  • Changing customer trends/preferences
  • Negative PR on public platforms
  • Due to lack of brand outreach
  • No improvement areas for customer service due to lack of feedback
  • Loss of loyalty & advocacy
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Request a Demo

Schedule a demo with our experts to explore how Zence can elevate loyalty, drive acquisition, engagement, retention and ultimately boost your bottom line.

What you can expect

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