Have you ever come across the famous phrase by Clive Humby, the British mathematician and data science pioneer — “Data is the new oil”? It highlights that raw data, much...
Read MoreEvery Data has a story
trends effectively
Unleash the potential of your Customer Data. Reimagine Growth
Identify trends, gain significant insights, and make data-led decisions

Measure what matters
- Show brand performance across primary KPIs like Sales, Customers, Bills, points issued, ATV, repeaters count and month on month and trend, 6 weeks trends for the mentioned KPIs
- Dedicated pages to explore customer data, store data and rewards data

Build a complete picture
- Get exclusive customer insights based on different location types, customer tier and city tiers
- Compare results by KPIs, days and make more informed decisions
- Easily shareable as per desired format (PDF, Image, CSV)
- Make data actionable to define ideal customer journeys

Think Data Analytics, Think growth
- Prevent fraudulent activities by collecting real-time data that helps look for suspicious behavior
- Receive critical business information via WhatsApp
- An intuitive drag & drop interface and easy to understand & visually attractive
- Predictive Analytics to maximize ROI on marketing spends
Integrated Solutions for transforming
Data into Insightful Dashboards
Customer Insights and Performance Analysis
Analyze customer behavior and business performance, identifying trends and sentiments through user-friendly dashboards for improvements
KPI Alerts
Monitor brand health daily with key performance insights Access real-time, customized alerts for timely decisions via WhatsApp
Report Builder
Create custom data visualizations effortlessly with a drag-and-drop interface, enabling real-time insights for data-driven decisions
Report Extracts
Easily generate reports with customized parameters for enhanced accessibility, better analysis, and improved customer satisfaction
Strategy and Insights
Our experts offer strategic marketing intelligence, helping brands enhance decision-making and drive targeted growth
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Read MoreFAQs
It’s a comprehensive data analytics platform that transforms your customer data into visual narratives, helping businesses uncover patterns and trends effectively. The platform combines powerful reporting tools with intuitive dashboards to enable data-driven decision-making
- Comprehensive visualization of brand performance across key KPIs
- Deep customer insights based on various segmentation criteria
- Real-time monitoring and alerts
- Custom report generation capabilities
- Strategic marketing intelligence support
You can monitor critical KPIs including:
- Sales performance
- Customer metrics
- Bill analytics
- Points issued
- Average Transaction Value (ATV)
- Repeater count
- Month-on-month trends
The platform offers multiple analysis dimensions:
- Location-based analysis
- Customer tier segmentation
- City tier comparisons
- KPI-based comparisons
- Day-wise analysis
The platform features an intuitive drag-and-drop interface designed for ease of use, with visually attractive dashboards that make data interpretation straightforward.
Yes, the system provides real-time data collection and monitoring, including WhatsApp notifications for critical business information.
The system includes real-time data collection capabilities that monitor for suspicious behavior patterns, helping protect your business from fraudulent activities.
The platform offers:
- Predictive analytics for marketing ROI optimization
- Customer behavior analysis
- Customer behavior analysis
- Trend identification
- Sentiment analysis
The platform offers:
- Daily brand health monitoring
- Real-time customized alerts
- WhatsApp notifications for key updates
- KPI-specific monitoring
Our expert team provides:
- Strategic marketing intelligence
- Decision-making support
- Targeted growth strategies
- Custom analysis assistance
Yes, the Report Builder feature allows you to:
- Create custom data visualizations
- Use drag-and-drop tools
- Generate real-time insights
- Set custom parameters for analysis
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Request a Demo
Schedule a demo with our experts to explore how Zence can elevate loyalty, drive acquisition, engagement, retention and ultimately boost your bottom line.
What you can expect
- Live walkthrough of Zence key Features
- Industry-specific use-cases
- Custom demos to highlight how our CRM solution addresses your unique needs
- Expert guidance and recommendations tailored to your objectives